Managing a team of service technicians is no small feat. You have to be a leader, a teacher, a mentor, and a problem-solver all at once. So, it’s not surprising that you sometimes come across a situation where you need some extra help. Thankfully, ACCA has that help for you.
This October, one of our most popular Service Leadership presenters is going to be answering your toughest questions. Matt Marsiglio of Flame Furnace in Warren, MI, has over 20 years of experience as a service manager. And during this interactive session, he going to answer the questions you submit ahead of time and questions straight from the audience. This is not a session where you will be able to sit back, relax, and enjoy the ride. You are going to need to come armed with pen and paper, the IE3 app, and your toughest questions.
But you will only get your questions answered by Matt, if you attend Service Leadership 2017, taking place October 26 and 27 in New Orleans, LA. So, Sign up now — prices increase as time goes by, there is only limited space, and we expect the meeting to sell out.
And don’t forget to book your hotel at the New Orleans Marriott, because you are going to want to stay where are all the action is taking place. ACCA has a special rate of $199 per night plus applicable taxes, but it’s only good until October 2, 2017, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.