Schedule


Thursday, October 26

7:00am - 8:00amRegistration Open
8:00am - 9:15am

Opening General Session: The New Diversity featuring Jason Young

9:30am - 10:45am

Get Your Groove On - The Laws of Double Digit Profit Bill Raymond, Frank & Lindy Plumbing, Heating, & Cooling
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Your Toughest Service Management Questions -- Answered! Matt Marsiglio, Flame Furnace

11:00am - 12:15pm

Mastering Change Management Rob Stader, Lee Company
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This Isn't Your Father's Service Agreement Program Ben Kelley, CroppMetcalfe Services

12:30pm - 1:45pmNetworking Lunch
2:00pm - 3:15pm

Doing The Right Thing IS The Right Thing Carol Grooms, Carolina Comfort Air

Management IS a Contact Sport Ryan Kletz, One Hour Heating & Air Conditioning
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3:30pm - 4:45pm

5 Things Your Competitors Are Not Doing Mike Agugliaro, CEO Warrior
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Making All These Big Ideas Work For Your Company Laura DiFilippo, DiFilippo's Service

5:00pm - 6:30pmReception in Sponsor Showcase

Friday, October 27

7:00am - 8:00amRegistration Open
8:00am - 9:15am

The Death of Performance Reviews Greg Benua, Air Force One

Commercial Full-Coverage Preventive Maintenance Agreements: Don’t Fear! You Can Win – A Primer to Success Joseph Berg, Comfort Systems USA

9:30am - 10:45am

Where’s Waldo…Recruiting & Developing the Next Generation of HVAC Professionals  Eric Knaak, Issac Heating & Air
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What's It Mean To Be A Leader Anyway? Edward McFarlane, Haller Enterprises
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11:00am - 12:15pm

Closing General Session: The Road to Mastery Jerry Rollins, Morris-Jenkins

Registration is Now Open

Grab your ticket before we sell out. Early bird specials are available, but won't last long. Prices will be rising soon and tickets will be gone. Sign up today!